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Testimonials

Testimonials

I wanted to write and thank you for such a wonderful time my husband and I had this passed Tuesday for our couples massage. I work in the business and have been to many spas in the United States and around the world.

We couldn't have asked for a better experience. The robes were so soft and comfortable, and loved our pre-massage escape with the warm foot bath, herbal neck wrap, beverages, and aroma journey. The massage room was very comfortable with the dim lighting, heated beds and the ultra-soft comforter. We thoroughly enjoyed the full communication and skilled hands of our therapists.

Not only was the atmosphere spectacular, but everyone went out of their way to make us feel at home and very relaxed. And when we were done, we were encouraged to sit and relax some more! Of course we gladly accepted the offer.

I know sometimes going out of your way and providing exceptional customer service seems to go under appreciated or unnoticed. Please know that it's very much appreciated, and we would love to come visit you again when in the area.
-Naomi Torres

Just a note to let you know that I and my three daughters had an exceptionally great time at your spa. We get together and we have gone to three other Spa’s over the last 5 years. Your Spa shines way above all of the others. From the moment we arrived to the moment we left, everything was “perfect.” Words can not express how happy and satisfied we were with all the services. Please give our thanks to all of you’re A++++ employees. You can tell they love their job and love what they are doing. I know we will return.

-Kathleen Mulligan and her daughters Melinda Drury, Moira Lusky , and Patti Masa

I was recently in your salon and have to say I am very impressed!!!!!!! I happen to be in the salon industry and I wish the salon I work for could have the professionalism that Arras has. As soon as I walked in I was greeted and all introduced themselves. The experience was wonderful. -Amy C.

My daughter was married August 9th and the bride, bridesmaids and mothers had their hair and makeup done at Jack Arra’s. We all loved our hair and makeup! My daughter got married at 6:00 p.m. and was worried about her hair holding up all day, since we had to be at the salon at 10:00 a.m. She has long hair that is thick and heavy, and she was concerned about it falling out. But I have to saw that everyone's hair and makeup looked as good at midnight as it did when we left the salon. A special thanks to DJ and Donna and everyone else who had a hand in making us look picture perfect. - Dawn Derkey

My wife and I wanted to thank you for such a great visit on Saturday (10/13/07). It made our weekend getaway that much more special, as we were up from Columbus. We have received massages for the past 6 years on the average of 1 a month, and we both agreed that this was one of our best experiences. The massages by Julie and Candice were AWESOME, we both agreed we wished they lived in Columbus. They did a great job in their technique and pressure that neither of could come up with one complaint…well other than it ended! We loved the special treatment of the foot bath and neck warmer once entering the spa, this just set the tone. Every aspect of the visit was great and everyone was extremely professional. We will definitely recommend your salon with Julie and Candice for massages. Thanks again, Monica and Scott Forshey

“You started my wedding day on a perfect note between your flexibility and having such fantastically supportive ladies on your staff. I felt truly beautiful and that’s completely attributed to the talent that you have!" -Erika White

To everyone at Jack Arras Spa, thank you so much for making my trip much more enjoyable! Thank God for your professionalism! I was greeted and made to feel comfortable from the time I arrived until I left! Please consider opening such a wonderful spa in SW Florida! I can't wait to come back in the fall to visit your spa again, this time I will make it a point to enjoy as many of your services as I can fit in! Again, thank you, thank you, thank you... Andrea M. Gray

“Thank you for such a wonderful experience at your salon last Saturday. My husband and I were celebrating our first anniversary and had the pleasure of having massages. The two ladies were wonderful and we felt so relaxed and pampered. We cannot wait to come back! The whole weekend was wonderful but was definitely topped off by the massage. Keep up the good work; your salon and spa is beautiful. This was my first massage and I will be back. My husband said this was his best experience by far. Thank you so much for adding to our special weekend.”

-Dawn Matheny

“What a perfect day my friends and I experienced at your spa on June 19^th. Everyone raved about your staff and services each received. You are to be commended on all of your efforts to make this retirement celebration a success. Thank you for your patience and understanding through the whole process and for your talents, skills, and winning personalities. We appreciate everything and have wonderful memories. We all want to come back!

-Pat Mullet

“Just a note to express delight with several special people on staff. Candice gave a wonderful massage to me Easter Saturday. She is quiet, well trained, strong yet gentle in her technique. Dawn has always given an extra 110% in remembering what you like when giving a pedicure and fills. Lynn runs a top notch spa and always remembers your name and the little things that make you want to return.”

-Ginger Springer

"Upon arriving at the spa/salon, I was greeted very warmly and personally by
one of the owners who was helpful in taking my umbrella. I was introduced to

the young lady who was going to give me my massage. She was very pleasant,

caring and knowledgeable. She made me feel comfortable, offered me a flavored

glass of water and asked me to choose from a variety of oils for my massage.

While having a warm foot bath, I filled out a form to benefit me and let
the attendant get to know me. I found my surroundings very clean, cheerful
and relaxed. After changing into a comfy robe and slippers and
storing my belongings in a locked locker, I began my wonderful experience.
The time went by quickly and I felt great. A cup of herbal tea awaited me as
I stepped out of the dressing room; perfect on a rainy day.

I ended my day by having my hair cut and styled by a very pleasant young
lady. Again very professional, clean surroundings, friendly atmosphere.
Prior to this visit, I had a pleasant make-up experience by the same stylist
who did my hair. Job well done. Would I go back? Most definitely."

-Donna

"I have been going to Kelly Arra for about 10 years. Now, she has a full
service spa. I cannot imagine ever going anywhere else. The service is
excellent and I am never unhappy with my hair cut or color...I am a customer
for life!"

Barbara A. Reynolds
President, Real Living Realty One

"As recent transferees to Ohio, Peggy and I discovered Jack Arra's during our house-hunting explorations and there is no question the Spa Director, Lynn Smeltzer, had an influence on our decision to reside in Concord. Lynn, as well as everyone else on the Jack Arra's staff, doesn't stop at providing outstanding and comprehensive spa services. From the very first time we stepped into Jack Arra's lobby and were greeted by Lynn, and each and every time since then, they make us feel welcome and their professional services are second to none."
Peggy & Jerry Rolfsmeyer

"Just a note to let you know how wonderful I feel at Jack Arra's Salon and
Spa. Such friendly faces when you first walk in the door as well as
pleasant personnel on the phone. The best thing about having my hair done
by DJ is that this is the first time in my life that people compliment my
hair. It really makes me feel great! I owe it all to DJ - such a talented
stylist!! Thank you for having such a wonderful salon and such great
people."

Terri Stegh

"DJ has taken care of my hair for a long time. She is always cheerful,
friendly and knows how to make you feel comfortable. I trust her with my
hair and my daughter's hair. I have never been unhappy with any new ideas
she has for me and I would have to say she probably is the best colorist
that I have ever seen. I receive compliments on my hair color all of the
time. If you are looking for a hair stylist to trust with your hair, you
need to see DJ. I guarantee you won't be disappointed!!"



Candy Baughman

440.375.0055 7537 Fredle Drive Concord, Ohio 44077

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